Returns & Exchanges
At Truck, we want to ensure you are completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all eligible items. If your order doesn't meet your expectations, our streamlined process makes returning or exchanging products fast and simple.
Return Process
- 1.Initiate Your Request
Log into your Truck account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.